Overview
Answers to the most common questions about Echosaw — how it works, what it analyzes, what it costs, how your data is handled, and how to integrate it with your tools. If you don't see your question here, Ask Emma or Contact Us.
Answers to the most common questions about Echosaw — how it works, what it analyzes, what it costs, how your data is handled, and how to integrate it with your tools. If you don't see your question here, Ask Emma or Contact Us.
Echosaw is a multimodal AI-powered media intelligence platform that analyzes video, audio, and image files to produce structured intelligence data. Upload media, submit a URL, or live record and Echosaw automatically generates transcripts, content moderation signals, sentiment analysis, visual object detection, geographic metadata, and AI-generated summaries.
Enter your email on the homepage to start a free trial — no payment required. You'll receive 5 free analysis with full Premium-tier access over a 14-day window. A verification code is sent to your email to sign in.
No. Echosaw uses passwordless authentication. Click "Sign In" in the top navigation, enter your email, and you'll receive a 6-digit verification code. Enter the code to access your account — no password to remember or manage. Passwordless authentication eliminates the risks of weak or reused passwords, significantly shrinking the attack surface for credential-based breaches.
When your 5 trial uploads are used or the 14-day window expires, you can upgrade to a paid subscription plan starting at $9/month. Your trial data and reports remain accessible. Visit the Pricing page to compare plans.
Echosaw supports MP4 (video), MP3 (audio), and JPEG (image) files. You can upload files directly or submit a URL — Echosaw will fetch and process the media automatically. Video codecs like HEVC (H.265), VP9, and AV1 are automatically transcoded to H.264 for analysis — no action required on your part.
Maximum duration for video and audio is 210 minutes, but the limit varies by plan: Starter (30 min), Growth (60 min), Pro (180 min), Agency (210 min). Trial users get full Premium-tier limits. There is no hard file size cap — duration is the governing constraint.
Yes. Echosaw accepts direct URLs to media files. The platform will fetch, validate, and process the media through the same analysis pipeline as uploaded files.
Each analysis generates a structured intelligence report containing: title, summary, full transcript with word count, content moderation and safety ratings, sentiment analysis, entity extraction, visual object labels (video/images), geographic metadata, thumbnails, and downloadable assets. Higher-tier plans unlock additional sections like visual intelligence, transcript segments, and semantic analysis. See the API Reference for the full response schema.
Processing time depends on media duration and type. Short clips (under 10 minutes) typically complete in 2–5 minutes. Longer files may take proportionally longer. You'll receive an email notification when your analysis is ready, and you can monitor status in your Library.
Echosaw currently supports English for transcription. Additional languages are in development — contact us if you have a specific language need.
For clear audio, Echosaw delivers 97% accuracy or better. Many factors influence accuracy including input quality, background noise, accent level, and speaker clarity. Heavy accents, overlapping speakers, domain-specific jargon, or poor audio quality may reduce accuracy. Reports are machine-generated and should be reviewed for critical use cases.
Echosaw offers four subscription tiers with monthly billing plus per-minute usage:
For enterprise deployments, the Echosaw Agent license starts at $4,000/mo. Visit the Pricing page for full details.
Usage is billed per minute of media processed, in addition to your monthly subscription base price. Audio-only files are billed at a lower rate than audio + video files. Usage charges appear as invoice items on your next subscription billing cycle.
You are only billed for successful analyses. If an analysis fails, you are not charged. Re-submitting the same file for a new analysis will incur a new usage charge upon successful completion.
Yes. Cancel anytime from your Account page via the Stripe Billing Portal. Cancellation takes immediate effect — you retain access to your media.
No. Echosaw Organizations have no per-seat fees — one subscription base price covers unlimited team members. The org creator's subscription becomes the billing entity, and all members' usage bills to that subscription at the same metered rate. Any paid subscriber can create an organization from their Account page.
Media is stored securely in AWS with controlled access and configurable retention. For full details on data handling, storage duration, and deletion policies, see our Data Retention & Deletion Policy.
No. Your media is your data. It is processed in isolated pipelines and is never used to train AI models. User and organization data belongs to the user and organization. See our AI Use Disclosure for full details.
Orange Sky Software Inc. is the company behind Echosaw. Learn more on our About Us page or visit orangesky.ai.
Yes. Echosaw provides a remote MCP (Model Context Protocol) server at https://mcp.echosaw.com that connects directly to AI assistants like Claude Desktop, ChatGPT, Cursor, and any MCP-compatible tool. Setup is one line of config — OAuth sign-in is handled automatically. See the MCP Integration Guide for details.
Yes. The Echosaw REST API lets you programmatically submit media, check status, retrieve results, and search your library. Authenticate with an API key (provided in your welcome email). Full documentation is available at the API Reference.